Frequently Asked Questions 

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Can the S4K-C true online UPS models also be used as frequency converters?

Yes, SolaHD S4K-C true online UPS models can also be used as a frequency converter. All models are capable of being used with 50Hz or 60Hz commercial power and can be configured to convert the output frequency from 60Hz to 50Hz or vice-versa.
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Regarding Appleton “WY” series Cast Junction Boxes: What is the difference between an “ADT” Drilled and Tapped conduit entry and an “ABDT” Bossed, Drilled and Tapped conduit entry?

An “ADT” is a conduit entry drilled and tapped directly in the wall of an enclosure. If the wall is too thin for drilling and tapping, we thicken the wall by adding extra material, called a “Boss”.
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How is “total wattage” calculated for our new Areamaster LED?

For Areamaster LED the total wattage drawn is based on the secondary side of the circuit, or the DC side (the power supply is a step down transformer that converts AC current to, in this case, 36 volt DC current).
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In surge protective devices, what is the importance of system grounding and bonding?

The performance and safety of any SPD system is dependent on proper grounding.
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Where can I get a copy of the MultiLink software for the S4K and S5K UPS?

Answer: MultiLink software can be downloaded, free of charge, off of our website at www.solahd.com.
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Is Overcurrent Protection required for the STV100K, STV200K and STV400K Surge Protective Devices?

These surge protective devices (SPD) conduct practically no current under normal operation and only conduct very short duration transient surge current.
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Will the S4K-C UPS auto-restart after it shuts down due to battery depletion?

Yes, the UPS will attempt initialization of automatic restart after a complete battery discharge. Upon reapplication of power, the UPS would first qualify utility power (Voltage, Frequency, and Phase).
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What is meant by power supply redundancy?

In power supply redundancy, two or more power supplies are connected in parallel. Each of the power supplies is capable of powering the entire load by itself.
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What can we offer for a CVS or MCR Power Conditioner application that requires a 120 VAC input and output with a 10 KVA?

As you would notice in the tables below, our single phase power conditioners that could accept 120 VAC input, stop at 5000 VA (5KVA).
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What is a power disturbance?

There are many types of disturbances: voltage surges or swells, blackouts, brownouts, voltage sags, voltage transients or spikes, frequency variations, harmonics, electrical noise.
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