If you are interested in how Emerson Industrial Automation USA can serve your industry, call 1-800-893-2321.
Warranty Claim Procedures
Warranty Claim Procedures 1008kb
Standard Warranty Policy
Standard Product Warranty Policy 186kb
Systems Warranty Policy
Systems Warranty Policy 101kb
You can reach any Emerson Automation Center in the Americas by calling 1-800-893-2321. Inquiries can be also be made by email to firstname.lastname@example.org, or in writing to our Headquarters in the Americas at:
Emerson Industrial Automation USA
7078 Shady Oak Road
Eden Prairie, MN 55344
All repairs include the latest product upgrades and are certified to the latest design specifications verified by our computer-controlled UDT (Universal Drive Tester) - the identical test equipment as used in the manufacturing facility to ensure the repaired unit complies with factory test standards.
- 1-year comprehensive warranty with all Repairs
- 5-day Turnaround Time on standard drive repairs
- 48-Hour Emergency Repair turnaround available
Return Authorization Documents & Procedures